When will the locations reopen?
We continue to monitor the situation along with federal, provincial and local government updates. When we are given the all-clear and feel it’s up to our safety standards, you’ll be the first to know via email.
I called or emailed. When can I expect to hear back?
We are working diligently to reply to all client questions and will get back to you as soon as possible.
What happens if I have an upcoming treatment?
We will reschedule your treatment as soon as possible and be in touch by phone, text and email.
What happens if I want to schedule a free consultation, recently scheduled one, or have a confirmed consultation coming up?
We are happy to provide virtual consultations so we can continue to provide one-on-one assessments. This approach allows our laser tattoo removal specialists to safely connect with clients, reviewing and personalizing future treatment options through audio and video streaming. Please contact us here if you are interested in scheduling a virtual consultation.
How do virtual consultations work?
Using Skype or Zoom, a laser tattoo removal specialist will work with you to discuss your goals and answer any questions. Together you can both develop a personalized treatment plan and talk about next steps.
What if I don’t have access to video?
A video consultation is preferred, but if it is unavailable we will gladly connect via phone instead.