Missed Appointments and Our Cancellation Policy
Precision Laser is committed to providing all of our patients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen. When you book an appointment with us that time is set aside for you – and ONLY you. We never double book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time.
That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us with sufficient notice, you will be required to pay a fee of $50 (or $100 for weekend appointments) plus HST.
In the event that you are unable to keep your scheduled appointment with us, please call or email us at Toronto 416-504-9494 [email protected] or London 226-973-7066 [email protected] 24 hours prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by 2:00 p.m. on Friday. Failure to comply will result in a charge for the missed appointment.